Configuration Guide
Master all the configuration options in Tennis String Pilot to tailor the app to your specific needs.
Setup
Advanced
Service Configuration
Creating Services
Services are the core of Tennis String Pilot. Each service defines what customers can add to their orders.
Service Types:
- Stringing Service: Core service for applying string and tension
- Premium Service: Upgraded stringing with special techniques
- Grip Service: Add grip replacement
- Maintenance: Cleaning and maintenance packages
Name: Custom Stringing
Description: Professional stringing with your choice
Type: Stringing
Pricing Model: Flat Rate
Base Price: $25.00
Service Pricing
Flat Rate Pricing
- Same price regardless of product or options
- Best for: Consistent services like standard stringing
Tiered Pricing
- Different prices for different product types
- Example: Racquets ($25), Badminton ($15), Tennis Frames ($30)
- Best for: Services with varying complexity
Dynamic Pricing
- Price based on string cost + labor
- Automatically adjusts based on string selection
- Best for: Shops with varying string costs
Product Attachment Methods
By Tag
Attach services to products using Shopify tags.
Pros:
- Easy to manage
- Works with existing Shopify workflow
- Flexible product selection
By Product Type
Attach services to all products of a specific type.
Pros:
- Automatic for new products
- No manual tagging needed
By Vendor
Attach services to products from specific vendors.
Pros:
- Great for brand-specific services
- Easy to update
Branding & Customization
Logo & Colors
Customize Tennis String Pilot to match your brand.
- Logo: Upload your store logo (PNG, SVG) — 200x200px recommended
- Primary Color: Used for buttons and accents
- Secondary Color: Complementary color for highlights
- Theme: Light or dark theme option
Custom Messages
Add personalized messages to guide customers:
- Service Title
- Service Description
- String Selection Label
- Tension Label
Troubleshooting
Service not appearing on product
Verify product meets attachment criteria, check if service is marked "active", and clear browser cache.
Pricing not calculating correctly
Verify pricing model selection, check tiered pricing rules, and review string cost settings.
Branding not showing
Ensure logo is valid image format, check color codes are valid hex, and clear cache.
Best Practices
- Start Simple: Begin with one service on 5-10 products
- Test Everything: Check customer experience before going live
- Monitor Usage: Track which strings/tensions are popular
- Update Regularly: Add new strings based on customer demand
- Gather Feedback: Ask customers about their experience
Need help?
- Check our FAQ
- Visit our contact page
- Email us at support@tennisstringpilot.com
Questions?
Our support team is ready to help with your setup.